Outgoing CEO reflects on Brexit, COVID-19, and digitisation | IPO bureaucracy was forcing customers to do “horrible things” before modernisation.
His leadership coincided with perhaps the most tumultuous period in the office’s history, which included Brexit, COVID-19 and a transformation towards digitization and a ‘customer-first’ culture.
WIPR sat down with the outgoing Moss to reflect on his five years at the helm.
The IPO’s aim has been to refine UK IP policy so that it supports a world-leading IP environment. Is it working?
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UKIPO, intellectual property office, patents, trademarks, copyright, Tim Moss