IP management software—a customer's story


Chris Vigars

Selecting and implementing a sophisticated IP management system is a multifaceted project for an organisation of any size. Chris Vigars relates his experiences.

The large, established firm

At Haseltine Lake, one of the larger firms of patent and trademark attorneys in the UK, I was the partner responsible for IT matters from 2000 to 2008. When I took over this responsibility, the firm used an established system that had been developed in-house. The individuals most closely associated with the soft ware had recently retired or were just about to retire, so the expertise that the firm had held for a long period was dissipating.

I therefore embarked on a programme to evaluate and then implement replacement docketing and accounting systems from third party vendors.

Chris Vigars, IP management system, ElementOne IP